Logicalis SMC has been the market leader in Service Management for over fifteen years and is the founder of Service Management as a Utility, an integrated approach that connects IT processes, tools and professionals with each other and with the business. We firmly believe that professionalism, enthusiasm and energy are key to delivering successful IT transformation. We develop flexible IT4IT solutions based on best practices in IT Service Management, Enterprise Portfolio Management and Continuous Delivery. These form essential building blocks that enable IT organisations to keep control on their service provision and build a lasting relationship with the business. Logicalis SMC employs over hundred and twenty ITSM professionals. The company is part of the Logicalis Group, an international provider of IT solutions and Managed Services with 3,500 employees worldwide and annual revenues of $1.35 billion. The Logicalis Group is a division of Datatec Limited, which is listed on the Johannesburg and London stock exchanges and generates annual revenues of over $5 billion. www.logicalissmc.com